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Shipping Policy

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Shipping Information

All orders are processed within 7 to 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Processing Time

Please allow 7-10 business days for order processing before shipment.

Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout, or a confirmation of the shipping fee will be sent to you after you request to place the order, ideally between 2 to 8 business days.

In-Store Pickup

We do not offer in-store pickup. All orders will be shipped directly to your provided address.

International Shipping

We offer international shipping to the following countries:

International Destinations

  • United States (USA)
  • United Kingdom (UK)
  • Canada
  • Ghana
  • Ireland

Delivery Time: 4 to 10 business days

Shipping charges for your international order will be calculated and displayed at checkout, or a confirmation of the shipping fee will be sent to you after you request to place the order.

Important Note for International Customers

Your order may be subject to import duties and taxes (including VAT), incurred once a shipment reaches your destination country. LinaBen is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an Email/WhatsApp notification from us which will include an order number you can use to check its status.

You can check your order status by:

  • Heading over to "find my order" at the footer of our site
  • If you have created an account, you can check your user account under "Orders" to see the status of your order

Haven't Received Your Order?

If you haven't received your order within 10 days of receiving your shipping confirmation Email/WhatsApp message, please contact us at linabenstores@gmail.com with your name and order number, and we will look into it for you.

Contact Us

If you have any questions about our shipping policy, please contact us:

  • Email: linabenstores@gmail.com
  • Phone: (+234) 706-0558-584
  • Address: 10 Balogun Street, Ajao Estate, Anthony, Lagos